User Help Guide
There are many reasons why your account can be marked as "CHEATER"
(1) Our fraud detection system has detected that you are using multiple accounts.
(2) Our fraud detection system has detected that you are using a known cheater PROXY IP address or range of IP addresses.
(3) You have failed our telephone verification process
(4) You have changed your Internet ISP connection from one country to another country
(5) You are using OPERA web browser ( this browser does not work with our website and any users who operate OPERA will automatically be marked as cheater )
(6) You are using a mobile or satellite internet connection ( you should not use mobile or satellite internet connection since this will not work with our website )
(7) You are using an Anonymous IP address
If your account has been marked as CHEATER and you think this is a mistake then you should send us a support ticket and we will evaluate your request.
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